Testimonials

Here are many more testimonials from our past clients

Your service was excellent and I couldn’t fault it. Communication, pricing and the processing timing was made very clear and reiterated a number of times. My dead mobile phone was processed surprisingly quickly and the data I wanted to retrieve was recovered.

Peter Juniper.

Because of this company, I was able to retrieve priceless videos & photos from my iPhone 5S, which was damaged from salt water contact. I took it to them several months after the water incident and they were still able to recover everything. Their service was top notch and I’d highly recommend their service!

Ook Tong

Time capsule backup seemed corrupt so rang Payam. Mark patiently assisted me, initially over the phone and then quickly helped me when I visited Payam’s offices. Excellent service.

Kirsty

Thank you for your excellent work, after 3 attempts of trying to recover my photos from my iPhone which I had dropped in the toilet and just stopped working, Payam were able to recover everything from my very dead iPhone!!! Excellent customer service!!! Thank you so much!!!!

RoseDi

Successfully unlocked my old HTC phone. So happy old photos were recovered. Service is very quick and price is reasonable. Will definitely use your company again when needed.

Stephen Brewer

My experience with Payam Data Recovery was Fantastic!!!! I dropped my iphone a few weeks ago and all data was gone. Brought iphone to Payam and got a call after a few hours saying it’s ready to be picked up. I was very happy!

Emjay P.

I can not thank these guys enough!! i was travelling overseas with a group of friends taking photos on my iphone. Sadly one of my friends lost his life overseas and on the second last day my iphone hardware malfunctioned and my phone turned into a brick, losing all our memories. i went to a shop who said it wasn’t their problem and i will never get my data back. THANKFULLY for the team at PAYAM Data recovery i was able to get back all of my pictures and nearly all the data was recovered from my phone. meant so much to me, such as lovely company always kept me up to date.

Emilyy_246

Coming back from a holiday where I dropped my Iphone 4 with all vacation pics into a pond, I came back and took my phone to PAYAM Data Recovery. Paolo Bileci from Payam was great and told me what needed to be done to retrieve lost data and it was, very quickly as well! Highly recommend this place to everyone!

Alexandra Brescia

Vinh & Paolo, a big thank you for recovering all my data lost when my iPhone tried to swim recently. Having no recent backup I was bereft until meeting you. I could not believe your promptness nor that I had so much data hanging in space. You are professional at Payam. Long after the cost is forgotten I have all the information crucial to my existence. Thank you. Tim

Tim Knaggs

After dropping my iphone in water and then it not turning on or charging… I thought I had lost my thousand photos and contacts and everything else my life depended on with that phone. I sent it down to the guys at Payam and after only a few days I got the call to say all had been recovered! I am so grateful! Thanks again guys! appreciate it a lot

Mindy Cole

Paolo and Vinh at Payam were amazing. Not only is their skill amazing but their customer service is 2nd to none! I delivered them my water damaged iphone with precious photos from a recent trip, and within a few days they called with good news they’d been able to recover my data. The best thing is how easy they make it. They provided me with a USB with all my files, but also an iTunes Backup file which I easily restored to my new phone with a little help on the phone from AppleCare. Thanks guys I’ll definitely be recommending you to anyone who finds themselves in my position. Cheers

Amanda Barnes

I cannot thank these guys enough!! i was travelling overseas with a group of friends taking photos on my iphone. Sadly one of my friends lost his life overseas and on the second last day my iphone hardware malfunctioned and my phone turned into a brick, losing all our memories. i went to a shop who said it wasn’t their problem and i will never get my data back. THANKFULLY for the team at PAYAM Data recovery i was able to get back all of my pictures and nearly all the data was recovered from my phone. Meant so much to me, such as lovely company always kept me up to date

Emilyy

Hi, I went to access some photos from my Samsung S5 and they had disappeared. There were so many of my grandchildren and I was devastated. I did some research and found Payam, and as they were in Adelaide decided to give them a go, didn’t have anything to lose and all to gain. Fabulous, Wes was great, all photos recovered and I am so very happy. Will, and have already recommended you guys to anyone who will listen

Debra Schroeder

After spending a lot of time researching the internet on how I could recover data from my Samsung Galaxy phone I come across Payam. Payam received my phone on Wednesday and on Friday I had a call telling me they had recovered my data. I felt like crying at this moment as I was so overwhelmed. I could not have been happier with the service and it was worth every cent been able to get back my Childs baby photos back! Would recommend Payam to everyone 🙂 Thank you Payam

Jessica

A HUGE thank you to Paolo for recovering my severely water damaged iPhone! Also the to team at Payam for their professionalism, kindness and awesome service……so refreshing! After being told by two other technicians that there was no hope……Payam found a way!!! Paolo you must be acknowledged for your tenacious will to find a solution! I now have precious photos of my children and most recently of my newborn, which I thought I had lost forever…. Words cannot explain my gratitude and will be forever grateful!!! I highly recommend Payam Data Recovery Specialists! Amazing!!!

Thank you so much!

With Warmth

Maria Vatos

Unbelievable! Got told by apple + 5 other phone repair shops that my data was 100% uncoverable and not to waste my time with it and you guys managed to get it all back no problem! Should have gone here straight away

Troy Williams

I highly recommend Payam Data Recovery. My iphone was 100% dead, I tried every possible process to wake it up and had been advised by a number of technicians that it was close to impossible to retrieve any data – Payam Data Recovery were successful. Thank you

Jenny Stern

My iPhone stopped working for no reason. Unfortunately, I had not backed it up – the phone contained photos of my twins. I was heartbroken, I thought I would never see those photos again. Payam successfully recovered my data! I will forever be grateful. Thank you so much payam

Philip Balfour

Amazing! Were able to recover data from dead iPhone so quickly! So thankful I got it all back. Thanks so much

Kate Roulston

One happy customer! My wife’s iPhone suddenly crashed and having not been backed up in over a year we thought we had lost all of her photos, videos etc including baby photos of our 3rd child. Apple said there was nothing we could do except try a data recovery place. Payam were fantastic from whoa to go. They recovered all the data and even provided an iTunes backup of the phone. Couldn’t recommend them more highly. Thanks guys

Sam Heylen

I would like to thanks the team at Payam Data Recovery for the help they given us. My phone was water damaged and had gone blank. The photos of my daughter’s birth were on it. Samsung said they could not help me and I got the same response from any other company I engaged. That phone has been in my car for over a year now just in case I could find someone. I was told about PDR and within a week they have extracted. the photos and they are being delivered. I can’t thank you enough. Happy wife, happy life! I will recommend you anytime I can

Harry Montgomery

After taking my broken iphone to two other places and being told that data was completely irretrievable, I then took it to Payam, where they were successful in retrieving all of my data! Definitely take it here first! Great service and very friendly staff. 10/10 would recommend to anyone. These guys honestly saved my life

Desiree Jefferson

A huge thank you to Paolo for recovering my severely water damaged iPhone! also the team at Payam was very professional, kind and awesome… so refreshing! After being told by two other technicians that there was no hope… Payam found a way!!! Paolo you must be acknowledge for your tenacious will to find a solution! I now have precious photos of my children and most recently of my newborn, which I thought I had lost forever… Words cannot explain my gratitude and will be forever grateful!! Thank you so much! with warmth

Tia Bates

Thought all the photos from my iphone were gone but after having the phone for only a day, Payam had recovered all the data and sent my iphone back. Could not be happier

Audrey Dyer

Dropped my iPhone in the toilet – these guys retrieved all my data in 1-2 weeks! Super happy with their service. Very helpful guys

Delia

Was very surprised they were able to recover all my photos and files from a ocean-water damaged Galaxy Note. Very happy indeed

Joe Saxton

AMAZING. I was devastated after I was told by other phone shop/s that data was irrecoverable on my phone (3 years of un-backed up memories right there). I wasn’t in a rush (2-3 week expected) but I got a call back from Lachlan in 2 days saying it was all restored successfully. THANK YOU SO MUCH!! You guys are amazing

Alison Wong

Recovered data from my water damaged (destroyed) Samsung Galaxy S6 3 weeks after the damage occurred. Amazing service

Alex Giangrasso

I could not give a higher recommendation if I tried, I can’t express how happy they’ve made me!! These people are incredibly friendly and professional, they are your go-to for any damage to your phone, especially water damage which is what I had, A phone that was never backed up, that wouldn’t turn on and was deemed unfixable by other companies… I thought the photos and videos of my favourite people were gone forever, but no, thanks to Payam

Lexie Lloyd

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Alea
Alea

5 out of 5 stars

posted 6 months ago

My iPhone 14 Pro Max broke and was stuck in data recovery loop.

After asking for quotes everywhere and doing research for iPhone data recovery in Auckland, I received the most affordable quote and most professional service from Payam.

They were fantastic throughout the whole process and answered all of my questions super quickly and with detail. They also recovered everything, including a complete iTunes backup.

Keep in mind that they will have to look through your photos to ensure that none of the files recovered are corrupted. Highly recommend Payam.

Dominic Fenix
Dominic Fenix

4 out of 5 stars

posted 4 months ago

I did send them a hard drive a couple weeks ago and requested them to fix it along side them giving an extra drive that'll have my data on it, they did deliver perfectly, all of my data was restored as requested, be warned if you send them your HDD it goes to Australia for some reason, i can't give 5 star however only for the simple fact that they are asking for near three times the amount they say they charge on their website, with that I'm very unsatisfied, but they do the work, price aside give them a call, because they do deliver 👍they also packaged the HDD in ALOT of bubble wraps in delivery box for protection

Deb Hutchings
Deb Hutchings

5 out of 5 stars

posted 1 year ago

Great transparent communication gets my vote every time. Clear about costs, timing and procedure. Opportunity to check on our hard drive the files we were very concerned about were available before we paid. Thank you Payam Data Recovery Team Deb

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